Privacy Policy

Last Updated: January 16, 2025

Introduction

CloudOneSoftware LLC (“CloudOneSoftware,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity consulting services, software solutions, and AI-driven decision platforms.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact information (name, email address, phone number, business address)
Professional information (job title, company name, department)
Authentication credentials
System and network activity data
Security logs and audit trails
Other information you provide to us directly

Technical Information

When you interact with our services, we automatically collect:

Device information (IP address, browser type, operating system)
Usage data (access times, features used, interaction patterns)
Network and connection information
Security-related data (authentication logs, access attempts)
Performance metrics and system logs

How We Use Your Information

We use the collected information for the following purposes:

Providing and maintaining our cybersecurity services and software solutions
Implementing Zero Trust Architecture and security controls
Managing Identity and Access Management systems
Delivering Threat Intelligence and security updates
Operating and improving our AI-driven decision platforms
Conducting security assessments and monitoring
Responding to security incidents and threats
Communicating with you about our services
Complying with legal obligations and industry standards

Data Protection and Security

We implement robust security measures including:

End-to-end encryption for data transmission
Multi-factor authentication
Regular security audits and penetration testing
Access controls and monitoring
Secure data storage with encryption at rest
Incident response procedures
Employee security training and awareness programs

Data Sharing and Disclosure

We may share your information with:

Trusted service providers and technology partners
Law enforcement agencies when required by law
Professional advisors (attorneys, accountants, auditors)
Third parties in connection with a business transaction (merger, acquisition, or sale)

We do not sell your personal information to third parties.

Data Retention

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain security records

Your Rights and Choices

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your information
Opt-out of certain data processing activities
Receive a copy of your data
Lodge a complaint with supervisory authorities

International Data Transfers

We may transfer your information to countries outside your jurisdiction. We ensure appropriate safeguards are in place through:

Standard contractual clauses
Data processing agreements
Privacy Shield certification (where applicable)
Other legal mechanisms as required

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

Posting the new version on our website
Sending you an email notification
Displaying a notice in our services

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

CloudOneSoftware LLC
Email: contact@cloudonesoftware.com

Governing Law

This Privacy Policy is governed by [Jurisdiction] law. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts of New York. NY

Let's talk

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